Mental healthcare systems worldwide face persistent challenges relating to fragmented services, inequitable access, and increasing complexity in care pathways. At the same time, new opportunities are emerging through community-based approaches and the rapid digital transformation of care. The CoMMA model integrates these developments into a clear, evidence-informed framework that maps the full spectrum of support - from informal self-help and community resources to specialized professional interventions. It represents the patient journey along a digitally-enhanced mental health system.
By offering a coherent narrative of how mental health services can be organized, CoMMA aims to guide individuals and organisations in designing services that are more accessible, responsive, and scientifically grounded. We invite you to explore the materials below and use them in your teaching, planning, implementation work, or policy development.
Below you will find the open-access publication, an accompanying presentation (in PDF and PPT formats) and a visualisation of the model. These are available under a Creative Commons licence and are intended to support teachers, (future) healthcare professionals and policymakers in applying the model.
Comprehensive Model for Mental health Access and service use (CoMMA): A process model for technology-enhanced mental healthcare
Download the presentation to use straight away.
Watch the presentation and make any necessary adjustments afterwards.
View the visual of the CoMMA model.
Nele De Witte (PhD) is a researcher in the People and Well-being research group, research line Psychology and technology. Her areas of expertise include wearables and XR. She is also the scientific coordinator of LiCalab.
Tom Van Daele (PhD) is research coordinator Psychology and technology in the People and Well-being research group. As a clinical psychologist, he conducts research on the added value of technology within mental health care.
Eva Van Assche (PhD) is a lecturer-researcher in the People and Well-being research group, research line Psychology and technology. She focuses on how digital technologies (e.g., applications, websites) can contribute to mental health care.