IATA Cabin Crew Training Course

Inhoud

Objectives:

• Understand the cabin crew profession, its origins and current practices
• Identify aircraft types and relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures 

Topics:

• Introduction to the airline industry and aircraft
• Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures 

Doelgroep

• Aspiring cabin crew members
• Customer Service Professionals
• ...

Toelatingsvoorwaarden

Secundary School

Locatie opmerkingen

Classes are online.

KMO-portefeuille

Deze vorming komt in aanmerking voor steun via KMO-portefeuille. Het erkenningsnummer van Thomas More is DV.O103535, deze vorming valt onder de categorie 'Specifieke beroepsgerichte competenties'. Klik hier voor meer informatie.